How do I receive my monthly bill?

We’ll send you an email every month to notify you that your bill has been generated and is ready to view. The email will contain a link to view your bill, which directs you to your online account. You will need to log into your online account to view your bill.

Please note that we only offer e-billing.

If for any reason you do not receive your bills every month, please contact our customer care team either by e-mail, or telephone. Please be sure to also check that you have allowed Flogas mail to your inbox and not to junk mail.

Return to FAQs

Was this answer helpful?

YesNo

Ask us a question

If you have a question that isn't answered here, fill out the form below and one of the team will get back to you as soon as possible.

Are you a customer?

Your details

We will handle your data carefully, only using it to respond to your enquiry, for account matters (if you are a customer) and for our legitimate purposes of telling you news about Flogas products and services.  We will not share your data (except for legal purposes).
Find out more in our privacy policy at flogasenergy.co.uk/privacy-policy. If you do not wish to hear from us about Flogas products and services you can tell us now or at anytime by emailing contactus@flogasenergy.co.uk or calling 0800 022 3232